RFP Contract Manager

  • Operations
  • Full-time

Overall Responsibility

The RFP Specialist/Manager will play an active role in researching and responding to RFx’s, developing, and customizing written proposals/surveys, and working on related PowerPoint presentations, and research resources.

Core Job Duties

  • Research, author and edit responses to specific questions contained within RFP’s. Often this will require a strong ability to work autonomously in order to complete a specific question.
  • Partner with team to create accurate, persuasive, and cogent responsive documents.
  • Serve as the responsible leader in facilitating responses from the RFP response team assembled for each project
  • Schedule and conduct productive RFP team project meetings
  • Be flexible to work non-business hours to accommodate team schedules and deadlines
  • Possess a high level of responsibility, drive, and self-motivation to meet very specific RFP response deadlines as set forth by clients.
  • Attend bidders’ conferences and communicate directly with clients as needed
  • Identify and research non-standard requests – develop responses as needed.
  • Be responsible for maintaining the RFP proposal database.
  • Keep the proposal database current, on-message, well-written and accurate. Function as liaison regularly with subject matter experts, IT, to revise and improve answers in the proposal database.
  • Further develop, update, and create useful supporting documentation for responding to RFPs and proposals.
  • Assists in improving proposal writing abilities by evaluating and if necessary, re-designing processes, approach, coordination, and establishing templates; implementing any necessary changes.
  • Registrations and survey responses for Business Development
  • With input from management, review and update proposal templates and accompanying standard presentations.
  • On proposals, provide primary writing or editing support, crafting benefits-driven proposals that are accurate, detailed, persuasive, and responsive to client needs.
  • Help author and / or refine custom PowerPoint slides for meetings.


  • BA in English, Marketing, Communications, or similar field
  • Excellent communication skills, both verbal and written (English)
  • 4+ years’ experience preferably in proposal writing, editing, or marketing role
  • Ability to work in a project-based team environment with continuous cooperation and interaction with various team members on a daily basis; initiative-taker
  • Technology savvy and highly organized; ability to maintain confidentiality
  • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and SharePoint.
  • Ability to manage multiple priorities, research, compile, and analyze data; deliver results under pressure, make decisions, write persuasively, and technically; present to diverse audiences; creatively solve problems; negotiate win-win conflict resolutions.
  • Detail and process oriented
  • Deadline-driven
  • Review and identify Request for Proposals (RFPs) by conducting regular web based research to explore RFPs and opportunities.
  • Review identified RFPs with business and proposal team to decide which proposals to submit, developing the project proposals as per the requirement.
  • Experience using online RFP event portals (e.g., Ariba / SAP, Scout, Workday)

Measures of success:

  • Quality of RFPs
  • Timeliness of RFPs
  • RFP ‘win’/’success’ rates, i.e., progression to next stage of sales process

P – SK

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