One of the biggest and oldest U.S. airlines intended to shift from a Waterfall SDLC to a self-sustained Agile squad / pod methodology. They were looking for a managed service partner to set up Agile Pods to enhance operational efficiency and cost savings.

Challenges 

Talent shortages and office space constraints posed significant challenges for the client, hindering their progress. They needed a trusted partner to deliver a scalable, comprehensive solution quickly.   

Our solution 

We built and deployed eight Agile Pods, each with 10 members, within a 12-week timeframe. Our solution included a strategic mix of senior, mid, and entry-level resources, upskilled through GenSpark, operating in a hybrid model from our delivery centers in Alpharetta, GA, and Hyderabad, India.   

Over a 12- to 18-month engagement, we successfully deployed 80 consultants globally as dedicated Agile teams, supplementing the client’s existing workforce of 100+ staff augmentation workers. Each team was supported by a dedicated delivery manager, contractor care team, IT support, and an account team to ensure seamless project alignment and performance. 

Business outcomes 

Our solution, Teams as a Service, helped the client implement Agile methodology across the organization. It enhanced business agility through modernized applications and accelerated the release of improvements for customer-facing systems. This approach also provided greater transparency, predictable costs, and strengthened accountability with our partnership.