A leading Property and Casualty (P&C) insurance provider aimed to improve operations by integrating Generative AI. However, hiring skilled talent and managing workforce attrition posed challenges, risking delays to their AI initiatives. 

Challenges

A limited talent pool, skilled in Machine Learning, Python, MATLAB, and AWS, coupled with high attrition rates that disrupted project continuity posed a critical challenge for the client. Budget constraints further made it difficult to source and retain skilled talent. These challenges adversely impacted AI integration, scalability, and project momentum, hindering long-term success. 

Our solution 

We worked closely with the client and tailored a tech training program focused on AI competencies and targeted technologies. We identified and selected a group of candidates with Data and Analytics backgrounds for an intensive, hands-on curriculum covering AI fundamentals.  

We further implemented a “scorecard” model to monitor and ensure the quality of training. The scorecard offered real-time insights into each candidate’s progress, allowing the client to evaluate readiness and technical proficiency throughout the training. This enabled them to closely track their future team’s development, ensuring each trainee was well-prepared to contribute from day one. 

Business outcomes

Our training solution met the client’s immediate talent needs and equipped them to lead in innovative AI applications within their operations, setting a solid foundation for future technology-driven growth and enabling sustained success in a rapidly evolving landscape. 

• 56 GenSparkers trained and deployed: We equipped the client with highly skilled professionals, strengthening their AI capabilities and meeting project demands. 

• 100% selection rate: We trained candidates to meet the client’s rigorous requirements, underscoring the high quality and relevance of the training program. 

• 50% reduction in cost: The streamlined training and deployment model significantly reduced hiring and training expenses, showcasing cost-efficiency and process effectiveness.