Elevating Airline Excellence: Strategic Solutions for a Leading U.S. Carrier

GenSpark provides a top U.S. airline with skilled engineers for implementing updates to their e-commerce platforms.

“GenSpark immediately sprang into action and gained requirements to understand what we needed at the airline. It was a seamless exercise, and we brought in lots of great talent. We also received great feedback from our leadership. We look forward to working with GenSpark to support our emerging talent needs in the future.”
– HR Director for IT

Challenge

An Atlanta-based top U.S. airline, as part of their digital transformation journey, needed skilled engineers to implement updates to their e-commerce platforms. The project was to be delivered in an Agile manner using multi-skilled pods, requiring individuals to be based in the office. Recognizing a significant gap between leadership and frontline workers, the airline initiated the “Close the Gap Strategy” to increase the representation of underrepresented groups in their workforce. 

Our solution

Responding to both the technical and inclusivity goals, we quickly assembled two teams of seven engineers each, comprising junior and mid-level developers, testers, and DevOps engineers, all within four weeks. Our approach was intentionally inclusive, ensuring that the talent strategy not only filled the skills gap but also supported the airline’s commitment to providing opportunities at all levels.  

Business outcomes

The client successfully met their initial schedules and encouraged by the success of the program, added two additional squads. Several engineers converted to FTE employees, ensuring retention of expertise within the team. This strategic inclusion not only propelled the project forward but also aligned with the airline’s broader goals to enhance diversity and inclusion within their organization. 

• Four squads deployed for work  

• 27 developers, quality and DevOps engineers placed 

• 40% reduction in cost